6-hour Basic CCL Teleclass Training
Presented by Susan Belgard, JD, CPCC
Member, IACP Civil Protocols and Employment Law Subcommittees
Certified Co-Active Coach™ Appreciative Inquiry Practitioner & Trainer
(See presenter's bio below)

Approved by the State Bar of California for 6 MCLE credits (check your local jurisdiction for MCLE recognition of CA courses)

Course description: As the impact and acceptance of collaborative law expands, more and more people are seeking training in this extraordinary process. This course provides basic training in civil collaborative law as a dispute resolution technique, with a focus on business, probate, employment and other disputes outside the family law arena. The strengths-based, positive perspectives of Appreciative Inquiry principles and process are interwoven throughout. This is the recorded version (mp3) of the live teleclass, giving you the option of listening at your convenience (24/7) until 12/1/2008. YOU WILL RECEIVE ACCESS INFORMATION AND ACCOMPANYING CLASS NOTES ONCE YOU PURCHASE THE PROGRAM. 

We will cover the following topics, among others:

AN OVERVIEW OF THE CIVIL COLLABORATIVE PROCESS
Process Elements and Principles
Thinking and Speaking Collaboratively (Paradigm Shifting)
Explaining the Process to Clients and Neutrals

ESTABLISHING MEETING CONTENT AND AGENDA
Setting an Overriding Positive theme
Formalizing Discussion Priorities
Preparing for Joint Meetings (Lawyers/Clients/Neutrals)
Information Exchanges
Debriefs
Between-meeting “Homework” Assignments
Managing Expectations and Opportunities

COLLABORATIVE COMMUNICATION SKILLS AND TECHNIQUES
Language and Listening
Establishing Trust
Conflict de-escalation techniques
I-statements

DISCOVERING INTERESTS AND INNOVATING OPTIONS, PARTS 1 & 2 
Determining Interests
Anticipating and Planning for Change
Balancing Strengths and Competencies (lawyers/clients/neutrals)
Phased-in Resolution (small to large issues)
Open Questions: Confidentiality and Privilege Firewalls --
In-house Counsel, Law Firm CL Departments
Reinforcing the Collaborative Commitment

PROCESS DETAILS AND TOOLS
Participation Agreements
Protocols
Status of Legal Rights

Presenter's Biography
I have been a practicing attorney for many years, hoping to improve the world through our judicial and legislative systems. Because progress was slow, I began searching for ways to help people 'be the change they want to see in the world' and find their 'root causes of success.' During this quest, I was trained as a mediator, civil collaborative practitioner, co-active coach™ and group facilitator, all of which allow people to be heard, dream big and implement their wishes and desires through partnership and collaboration. The most delicious piece has been adding Appreciative Inquiry to help people use their strengths and successes to forge a compelling future. I have given AI workshops and presentations for CompassPoint Non-Profit Services, New Leaders for New Schools (AI and Coaching), the Minnesota Collaborative Law Institute (AI and civil law cases), the Santa Clara Bar Association ADR Section (AI and Mediation) and the International Center of Austin (AI and volunteer program development), among others.

CONTACT INFORMATION
susanbelgard@gmail.com
www.coachingthefullspectrum.com
925-899-2333 (9AM-6PM PT)