9 Sessions: 9 Sessions: Mondays October 5 through Novemeber 30, 2009.
WILL COVERr: Certification Overview, Auditing Fundamentals, Auditor Competencies, Audit Preparation, Audit Performance, Audit Reporting, Audit Follow-up & Closure, Audit Business Applications, Quality Tools & Techniques, plus Tips & Strategies on taking the exam.
REQUIRED TEXT: CQA Primer with Solutions Text from Quality Council of Indiana or The ASQ Auditing Handbook 3rd Edition from ASQ Quality Press
TEXT COST: Primer $65.00 Solutions Text $35.00 Ph: 812-533-4215 http://www.qualitycouncil.com PH#1-800-248-1946. Auditing Handbook Item#H1263 $63.00 Ph: 800-248-1946 http://www.qualitypress.asq.org
OPTIONAL TEXT: Quality Audits for Improved Performance by Dennis R. Arter How to Plan an Audit by ASQ Quality Audit Technical Committee Optional texts can be ordered from ASQ Quality Press Ph: 800-248-1946
INSTRUCTORS: Mark Lindsey (mark.lindsey@disney.com Cell 714.273.2678) & Aaron Reddoch (aaronreddoch@yahoo.com)
ENROLLMENT: Open through April 20 NOTE: Class fees must be paid no later than the 3rd session, and no refunds will be made after the 3rd session. Minimum class size is 8 students.
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