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Nonprofits First
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GoLearn e-Learning

 
Online
n/a
n/a, FL n/a
Monday, Sep. 14, 2009 - Thursday, Dec. 31, 2009
Details

Online courses are now available in nonprofit management, health and human services, personnel management, and personal development. 

Categories: C=Children & Families   D=Disaster Planning & Recovery/Trauma   E= Elder Care   L= Life Skills   H= Health/Wellness   MH = Mental Health    N= Nonprofit Management   R= Resource Library   SA= Substance Abuse & Prevention   V= Veterans   W=Workplace Skills  

Registration
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Serving On A Nonprofit Board of Directors

Learn the essentials of serving on a nonprofit board including board member roles and responsibilities, board composition and evaluation, and the legal and ethical obligations of nonprofit boards.  This course is designed to assist agencies meet the minimum Board Governance related requirements of the Agency Certification Assessment Tool.

(Nonprofits First Core Competency)

Audience: Board Members and Senior Leadership

Hours: 2.5

Category: NM

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Human Resources Management Essentials for Nonprofit Organizations

In this course you will be given an overview of some of the important requirements that nonprofit organizations need to be aware of to comply with new hire reporting, Fair Labor Standards Act and record keeping requirements.

(Nonprofits First Core Competency)

Hours: 2.5

Category 1: N

Category 2: W

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Financial Management Essentials I

Why Financial Management is Important to Nonprofit Organizations

In this course you will learn why financial management is important to nonprofit organizations; how to identify potential fraud risk areas and apply internal controls to manage the risk; and will learn the importance and purpose of certain financial statements and audits.

(Nonprofits First Core Competency)

Hours: 2.5

Category: N

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Volunteer Management Essentials

This course provides you with a roadmap for understanding, planning, preparing, executing and evaluating a new volunteer program or for taking an existing program to a higher level.  Learn why people like to volunteer today and how to match them with the right positions; identify the five steps to creating a volunteer program and the legal issues you must consider; describe when volunteers need to be trained and how to evaluate their performance and satisfaction.

(Nonprofits First Core Competency)

Hours: 2.5

Category: N

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A Culture-Centered Approach to Recovery
This course includes a review of the many dimensions of culture, the impact of worldview on psychosocial rehabilitation (PSR) practice, and the steps to becoming a culturally competent service provider. It includes exercises which help the learner explore their own culture and worldview as well as identify biases which could impact their relationships with others. 
Hours: 3
Category: H
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About Anxiety

This course provides a complete review of the symptoms and occurrence of the most common anxiety disorders. The key elements in discovering and treating these disorders, including medications, are discussed in detail.

Hours: 2

Category: MH

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About Depression

This course describes symptoms and causes of depression, as well as different ways of treating it. This course also provides information on disorders involving depression. It is intended as an introduction to learning about depressive disorders.

Hours: 1.5

Category: MH

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About Serious Mental Health Problems

This course is intended to be an introduction to serious mental health problems. It discusses the group of psychiatric disorders that are considered major mental disorders otherwise referred to as severe and persistent mental illness.  The course addresses the symptoms, as well as the myths associated with severe mental illness and the use of medications in the treatment of severe persistent mental illness. The course also describes the difference between treatment and rehabilitation as it relates to severe mental illness using the model of the Recovery Pyramid. 

Hours: 1.5

Category: MH

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Addiction: A Biopsychosocial Model

This course presents an overview of mind-altering drugs and the concept of instant gratification as they relate to abuse and addiction. It describes biological, psychological and social types of risk factors and how they relate to the cycle of addiction and discusses the progressive symptoms and stages of abuse and addiction.

Hours: 3

Category: SA

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Adolescent Suicide

As clinicians, one of our responsibilities is to help maintain the safety and well being of our clients. When one of our clients tells us through words or behavior that she/he is thinking about or planning to harm her/himself, it is important that we take these threats seriously. This course identifies warning signs, high risk youth, suicide assessment and resources for acquiring assistance.

Hours: 2.5

Category 1: C

Category 2: MH

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Alcohol and the Family

This course provides an overview of research concerning the family context of alcohol use disorders. It discusses family systems perspective of alcohol use disorders and factors that increase or reduce risk of developing an alcohol use disorder.

Hours: 2.5

Category 1: SA

Category 2: C

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Alzheimer’s Disease

This course discusses the basic facts about Alzheimer's Disease including how often it occurs and the reasons why it may occur in some people and not in others. Research about the causes and cures are reviewed. It also discusses how family members and care givers may be affected by caring for a person with the disease.

Hours: 4.0

Category: E

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Attitudes at Work

An employee’s attitude at work impacts performance, office culture, and the overall success of an organization. This course will give you valuable information about the importance of employees’ attitudes in an organization, how certain attitudes can be promoted or changed, and how to create a workplace environment that fosters helpful attitudes.

Hours: 1.5

Category: W

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Barriers to Recovery

This course reviews the various factors that can become barriers to a person`s recovery. It addresses the impact of stigma (including professional stigma and internalized stigma) and discrimination. It examines the problems experienced by individuals and families in accessing services. Suggestions for ways you can become involved in combating these barriers are included.

Hours: 3

Category: H

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Basic Introduction to HIV/AIDS

This course provides a comprehensive overview of HIV and AIDS, including the most common methods of transmission, the signs and symptoms and the difference between the infection and the disease.  It is intended as a basic training on the issues related to HIV and AIDS in the healthcare setting.

Hours: 1.5

Category: H

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Building Resilience

This course discusses building resilience, the things that can impact or affect resilience and the 5 groups that influence resilience.

Hours: 2

Category: MH

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Calming Children in Crisis

This course discusses how to help children cope more effectively with anger and aggression. It teaches children how to build and use a safety plan and to develop skills to be able to talk things through when they are angry.

Hours: 1.5

Category 1: D

Category 2: C

 

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Caring for those with Alzheimer’s

Caring for a person with Alzheimer’s disease (AD) at home is a difficult task and can become overwhelming at times. Each day brings new challenges as the caregiver copes with changing levels of ability and new patterns of behavior. Research has shown that caregivers themselves often are at increased risk for depression and illness, especially if they do not receive adequate support from family, friends, and the community.

Hours: 1.5

Category 1: E

Category 2: H

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Coaching and Mentoring in the Workplace

This course is designed to review a process that managers, supervisors and anyone responsible for coaching and/or mentoring employees can use to improve performance.

Hours: 1

Category: W

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Coping with Attention Deficit Disorder

This course covers the symptoms, diagnosis and treatment of attention deficit hyperactivity disorder.

Hours: 4.0

Category 1: MH

Category 2: C

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Coping with Problems

This course describes strategies for coping with common problems and symptoms. People sometimes experience stress due to depression, anxiety, sleep problems, hearing voices, and other symptoms. Coping strategies can be effective at reducing symptoms or distress related to symptoms. Other strategies can be used to deal with day-to-day problems encountered in living.

Hours: 2

Category: L

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Coping with Stress

This course describes different ways of coping effectively with stress. In order to cope effectively, it is first important to know what situations you find stressful and what the experience of stress is like for you. Specific strategies for dealing with stress are suggested, such as using relaxation techniques, talking with others, exercising, and creative expression.

Hours: 2

Category: W

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Dealing with the Effects of Trauma

Dealing with the effects of trauma is a serious issue. This course is just an introduction—a starting point that may give you the courage to take action. It is not meant to be a treatment program. It will give you some ideas of symptoms and some guidelines that would enable you to cope with the challenges that trauma brings.

Hours: 1.5

Category: D

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Dental and Oral Health for Individuals with Mental Health Difficulties

This course reviews the obstacles that may interfere with the practice of good oral hygiene and discusses strategies and positive behavior supports staff can practice to help reduce client difficulty with and resistance to oral hygiene procedures.

Hours: 1

Category: MH

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Depression in Kids

This course discusses the prevalence of depressive disorders in children and adolescents, suicide risk factors, causes of the disorders and best treatment approaches.

Hours: 2

Category 1: C

Category 2: MH

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Development Stages: Infancy through Adolescence

This course reviews the stages of physical, psycho-social and cognitive development of children and adolescence and age appropriate expectations and interventions.

Hours: 3

Category: C

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Eating Disorders: An Overview

Eating disorders have reached very high levels in the U.S. This course covers the basic signs and symptoms of eating disorders, how eating disorders are discovered and diagnosed in patients, and types of treatment.

Hours: 3

Category: MH

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First Aid Refresher

This course is a refresher training on first aid. It will help you know how to assist an individual who is suffering from a variety of non-life threatening situations including muscle, bone and joint injuries, soft tissue injuries as well as when to call 911.

Hours: 1.5

Category: W

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Gambling Addiction

Substance abuse counselors, mental health therapists, primary care physicians, and social service workers are increasingly confronted with consumers who are in need of services that address problem gambling issues. This course gives an overview of problem gambling screening, assessment, referral, and treatment information.

Hours: 2

Category: SA

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Helping Children and Adolescents Cope with Violence and Disasters

This course discusses the role of parents and others in the community in helping children and adolescents cope with trauma, violence and disasters.

Hours: 1

Category 1: C

Category 2: D

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Intentional Peer Support I: About Peer Support

This course is an overview of peer support and how to form relationships that are mutually transformative, supportive and challenging.

Hours: 2

Category: H

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Intentional Peer Support II: First Language and Contact

This course covers the importance of first contact and language when delivering peer support services.

Hours: 1.5

Category: H

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Medical Conditions Associated with Mental Health Problems

People who are dealing with serious mental health problems often find themselves also dealing with chronic medical problems. These medical problems can be related to the effects of smoking, poor diet, poor living conditions or long term effects of some medications. The illnesses most commonly associated with mental health difficulties are: Diabetes Mellitus, Cholesterol and Cardiac Disease, Hypertension and Cardiac Disease, Pulmonary Disease and Obesity.

Hours: 2.5

Category: MH

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Microsoft Excel 2007 Level I

This course provides an introduction to Microsoft Office Excel 2007. It covers basic spreadsheet features and acquaints you with Excel`s tools. You will learn to manage workbooks, work with cells and cell data, format and print worksheets, create and revise formulas, work with basic functions, use fills to save data entry time, and create and modify charts from worksheet data. You will also be introduced to the main interface changes of Microsoft Office 2007, such as the Ribbon, Quick Access toolbar, and the Mini toolbar. Finally, you will learn how to access and use the Excel Help feature.

Hours: 7

Category: W

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Microsoft Outlook 2007 Level I
 

This basic course will introduce you to Microsoft Office Outlook 2007. You will learn how to create, send, preview, read, reply to, and forward e-mail messages. The course also covers recalling messages, attaching files to messages, resending messages, marking messages as unread, deleting messages, organizing messages into folders, and previewing and printing messages. Besides teaching these basic mail management skills, the course looks at Outlook as a personal information management system. It examines how to add and organize contact information and how to manage time with the Calendar. Specifically, you will learn about adding new contacts, modifying contact records, and saving and modifying Electronic Business Cards. You will also learn to schedule appointments, create recurring events, mark items as private, add tasks in the new To-Do Bar, update the status of tasks, mark tasks as complete, and create and modify notes. Finally, the Junk E-mail Filter will be explored, teaching skills such as emptying the Junk E-mail folder and specifying safe and blocked senders.

Hours: 7

Category: W

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Microsoft Word 2007 Level I

This course will familiarize you with key introductory features of Microsoft Office Word 2007, as well as some of its new interface features like the Ribbon, Mini toolbar, Quick Access toolbar, contextual tabs, and galleries. You will learn the tricks to help you create, edit, and modify text-based documents easily. The skills taught include examining the working screen; navigating, creating, and saving documents; changing font attributes; copying, moving, and replacing text; applying and clearing character styles; modifying paragraphs with alignment choices, borders, shading, and bullets; working with headers and footers; running spelling and grammar checks; using AutoCorrect; undoing and redoing changes; managing files with folders; marking documents as final; and previewing and printing documents.

Hours: 6

Category: W

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Microsoft PowerPoint 2007 Level I

This course provides an introduction to the basic features of Microsoft Office PowerPoint 2007. You will learn how to design PowerPoint presentations on your computer through examples and interactive exercises. You will learn about the key interface changes of Microsoft Office 2007, namely the Ribbon, Quick Access toolbar, Mini toolbar, and galleries. You will also discover how to create presentations from scratch using templates, as well as learn about slide layouts, themes, and slide masters. In addition, you will learn how to navigate through presentations, save presentations, preview slide shows, check spelling, use bulleted and numbered lists, and use clip art and shapes to enhance presentations. You will be shown how to create and edit tables, as well as how to prepare a presentation for printing. Other topics that will be covered include formatting text and working in the Slides and Outline tabs, as well as in the Notes pane.

Hours: 6

Category: W

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Microsoft Vista Level I
 

This course provides an introduction to Microsoft Windows Vista. It discusses the editions available, including Windows Vista Home Basic, Home Premium, and Ultimate, and points out the differences between them. It also introduces some of the new features of Windows Vista, including the Sidebar, Windows Aero, and Windows Media Center. It teaches you skills such as working on the Desktop, using windows, opening files and applications, and working with the Start menu and Taskbar. The course also includes lessons on customizing the Desktop using background colors, screen savers, and Desktop themes. You will also gain an understanding of the file system in Windows, including how to use folder windows to copy and move files, create folders, and work with shortcuts. The course will also look at the media tools available with Windows Vista, as well as the applications available to help keep your family and computer safe while surfing the Internet. Finally, the course will walk you through using the Recycle Bin, backing up files, working with system tools, and shutting down the computer.

Hours: 6

Category: W

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Microsoft Windows XP Level I
 

This course will introduce you to the Microsoft Windows XP Operating System. In it, you will gain valuable knowledge regarding the different functions of various editions of XP available. Once you complete this course, you will be proficient in opening and saving documents, customizing your desktop, using Windows Explorer, operating the Start menu and Taskbar, formatting disks, and printing documents. The course also includes lessons on customizing the Desktop using background colors, screen savers, and Desktop themes. You will also gain an understanding of the file system in Windows, including how to use folder windows to copy and move files, create folders, and work with shortcuts. XP includes so powerful media tools for your design needs, and you`ll even learn tips about keeping your family and computer safe while surfing the Internet. Finally, the course will walk you through using the Recycle Bin, backing up files, working with system tools, and shutting down the computer. Once you learn to set up a well-organized folders system and start taking advantage of tools available in XP, you`re sure to find that navigating your computer-based online tasks is a lot more efficient!

Hours: 6

Category: W

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Nutrition and Exercise for Clients with Mental Health Difficulties

This course provides information on food and nutrition basics, meal planning and preparation, identification of proper movement and exercise for clients and a review of basic infection control and assuring a safe environment for your clients.

Hours: 2

Category: MH

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Overview of Mental Health Issues in Older Adults

This course describes the normal life cycle tasks and the cognitive capacity, changes, human potential and the creativity involved in aging. Symptoms related to depression as well as use of alcohol, chemical dependence and use or misuse of medication among older adults is discussed.

Hours: 3

Category: E

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Pandemic Influenza Preparedness

In this course, you will learn about the signs and symptoms, epidemiology, steps for prevention, and current treatment of the H1N1 virus.  Links to additional information, updates and resources are included in the course.

Hours: 0.5

Category 1: D

Category 2: H

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Problem Solving: Solutions in the Workplace

How often are you involved in problem solving during the course of your workday?   Problems are a normal and an expected part of work. This course will give you valuable information about the common obstacles to effective problem solving at work and concrete creative problem-solving techniques that will help you minimize the likelihood of their recurrence.

Hours: 2

Category: W

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Promoting Recovery in Mental Health Treatment

This course provides an overview of Recovery – including a description of recovery and its components. It presents ideas for promoting recovery and how using creative expressions has shown to be an effective tool in the recovery process.

Hours: 1.5

Category: MH

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Putting Recovery Skills into Practice (June 2008) Part I

This session will help participants to identify recovery-based skills and their applications. A tool for self assessment and growth will be presented so practitioners can assess their skills for areas of strength and areas for improvement.  Participants will understand how to identify strategies for further skill development and how to access resources for continual improvement of recovery skills. Procedures for use to assess current skill level, and how to access resources for further skill development will be explored. This is the first part of a 2 part video presentation. **Audio/Video Required

Hours: 1

Category: MH

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Putting Recovery Skills into Practice (June 2008) Part II

This session will help participants to identify recovery-based skills and their applications. A tool for self assessment and growth will be presented so practitioners can assess their skills for areas of strength and areas for improvement.  Participants will understand how to identify strategies for further skill development and how to access resources for continual improvement of recovery skills. Procedures for use to assess current skill level, and how to access resources for further skill development will be explored. This is the second part of a 2 part video presentation. **Audio/Video Required

Hours: 1

Category: MH

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Recognizing EPS and Tardive Dyskinesia

The course describes medication induced movement disorders including tardive dyskinesias, extrapyramidal syndromes and neuroleptic malignant syndrome. It emphasizes the importance of awareness and early intervention in reducing the impact of these side effects.

Hours: 1.5

Category 1: MH

Category 2: H

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Recognizing Substance Abuse in Older Adults

This course discusses the importance of recognizing substance abuse problems in older adults. It describes problems involving alcohol and prescription drug use among older persons. It also discusses the social/cultural issues involved in under- and misdiagnosis of this growing problem. Common signs and symptoms of substance abuse problems in the elderly are reviewed.

Hours: 4

Category 1: E

Category 2: SA

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Relapse Prevention: Developing a Relapse Prevention Recovery Plan

If you have decided to change a problem behavior, even taken some steps to modify your life and behavior, and are having difficulty sustaining that change, this course is for you.  Fortunately, there are general principles that apply to any process of change, regardless of the behavior.  You can use these principles to help sustain the changes you have already made, or that you are trying to make.   This course is specifically written for the person who wants to change their use of alcohol or drugs.

Hours: 1.5

Category 1: L

Category 2: SA

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Resilience and Mental Health Difficulties

This course reviews the concept of resiliency and how certain factors influence a person's resilience, especially individuals with a serious persistent mental illness (SPMI). It also describes strategies for enhancing resilience in this population.

Hours: 1

Category: MH

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Returning from the War Zone: A Guide to Dealing With PTSD for Families

The days and weeks after a homecoming from war can be filled with excitement, relief, and many other feelings. This course is for military family members, like you. It is also helpful for friends and returning veterans themselves. Following the veterans return from overseas duty, the entire family will go through a transition. This course can help families understand readjustment during homecoming.

Hours: 2

Category: V

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Returning from the War Zone: A Guide to Dealing With PTSD for Veterans

This course is provided to assist military service members and veterans, like you, with your return from the war zone. The days and weeks after your return from overseas duty will be a transition. During this time, service members often describe a range of emotions from excitement and relief, to stress, tension or concern. All of these emotions are a normal part of a healthy transition from a war zone back home. You may also feel distant, uninterested, or be overly critical and impatient with others. These types of behaviors and feelings are normal combat stress reactions. This course, describes these normal reactions and how normal reactions can become problematic. You will learn about ways to cope with the return home, and if problems arise, ways to find assistance.

Hours: 2

Category: V

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Sexual Harassment Prevention for Supervisors

This course is a highly interactive overview of sexual harassment and inappropriate behavior prevention for supervisors.  It provides skill building activities to assess the supervisors’ application and understanding of the content learned. An email link is provided within the course to allow questions and have them answered by a trainer.

Hours: 1.5

Category: W

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Smoking Cessation

Smoking is the leading cause of preventable death and disease in the U.S.  At any given time, 70% of all smokers say that they want to quit. But even though they may really want to quit, the majority of smokers find that it is very difficult.   But over 3 million Americans quit every year.  If you are one of them or are helping someone to quit, this course will guide you through creating a plan for preparing to quit, recognizing smoking triggers and how to deal with them, and finding support to stay a non-smoker!

Hours: 2.5

Category: W

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Staying Safe in Any Situation: SMART Principles

This course is designed to assist human service personnel create the safest environment possible for themselves and their clients in both home visit and office situations.  It describes quick and easy ways to make yourself safer in any situation, immediately. The NAPPI (Non-Abusive Psychological & Physical Intervention) International S.M.A.R.T. Principles described in this course will give you a framework that will keep you safer and make you more effective. 

Hours: 1.5

Category: W

 

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Steps to a Healthier Weight

 

In this course you will learn the importance of maintaining a healthy weight and diet; how to choose foods wisely from the various food groups and recognize nutrient-dense forms of food; and ways to add exercise into your daily routine.

Hours: 3

Category: H

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Suicide Prevention & Risk Reduction: What Mental Health Practitioners Need to Know

This course provides foundational material on what mental health and substance abuse counselor practitioners need to know to reduce risks associated with the assessment and management of suicidal consumers.  You will learn about the scope of the problem of suicide in America, the basic epidemiology of suicidal behaviors, and why developing social policy targeting suicide prevention has significant implications for practice. The video lectures address the new goals for patient safety published by the Joint Commission on the Accreditation of Healthcare Organizations, and outlines the 11 major goals of the National Strategy for Suicide Prevention. **Audio/Video Required

Hours: 2

Category: MH

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Talk to Your Teen about Alcohol

This course is geared to parents and guardians of young people ages 10 to 14. Keep in mind that the suggestions on the following pages are just that—suggestions. Trust your instincts. Choose ideas you are comfortable with, and use your own style in carrying out the approaches you find useful. Your child looks to you for guidance and support in making life decisions—including the decision not to use alcohol.

Hours: 2

Category: C

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The ABCs of Bullying

This course examines the causes, effects, prevention techniques, and legal/ethical issues regarding bullying.

Hours: 4

Category: C

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Time Management

This course will give you an overview of the top issues related to managing your time effectively at work. You will learn ways to streamline your daily work along with skills that can help you to get more work done in less time.

Hours: 2.5

Category: W

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Understanding Elder Abuse

This course discusses the nature, scope and severity of elder abuse along with the prevalence and risk factors for elder abuse.  It provides information regarding the consequences of abuse and neglect for the older adult, the abuser and society. It identifies a number of appropriate interventions for elder abuse.

Hours: 3

Category: E

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Understanding Substance Abuse Problems in the Workplace

This course is intended to give you an understanding of the competencies needed to identify and to appropriately manage employees with substance abuse issues. Substance abuse – particularly in the office – carries a stigma that can make it difficult to ask for help or to take steps to assist an impaired co-worker. In this course, you will learn about the current prevalence of substance abuse in the U.S. workforce as well as concrete ways that substance abuse is a problem for the organization, co-workers, and the individual. You will also learn about important considerations if you are concerned that an employee is having difficulty with substances.

Hours: 2.5

Category 1: W

Category 2: SA

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Valuing Diversity in the Workplace

In today`s increasingly diverse workplace, recognizing and valuing diversity has never been more important for an organization`s success. The differences and similarities that we share with our colleagues contribute to the successes and difficulties we experience. The key to valuing differences is to be appropriate about recognizing them so that they don`t hold us back from performing at the highest level possible. In this course, you will learn about your own attitudes toward diversity along with specific skills to work effectively with other employees who have different backgrounds and training.

Hours: 2.5

Category: W

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Women and Depression

Depression is a common but serious illness, but more women than men are likely to be diagnosed with depression in any given year. This course covers the symptoms and treatments available, along with available resources.

Hours: 2

Category: MH

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Working with Difficult People

This course shows you how to identify and to manage a common issue at work- difficult people. You will learn about the people, situations, and interactions that can result in having a difficult time at work. The information presented in this course covers new ways to think about how to deal more effectively with difficult people and situations at work- by changing your thinking and trying some new approaches.

Hours: 2.5

Category: MH

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Young at Heart

Healthy eating and regular physical activity are keys to good health at any age. This course offers tips and tools to help people aged 65 and over eat healthfully and be physically active.

Hours: 1

Category: E

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Nonprofits First Purchase/refund policy: Cancellations and Refund Policy: Events, Workshops, Academies and Seminars •For cancellations received five (5) or more business days prior to an event, workshop, Academy or seminar for which a fee has been paid, a full refund less an administrative processing fee shall be provided to the registrant. •Participants withdrawing five (5) or more business days prior from a workshop for which a fee has been paid may elect to put their payment on hold for six (6) months from the date of cancellation and choose another workshop of equal value. The payment will be credited to the new workshop. If the participant does not register for a new workshop within the six (6) month hold period, no refund will be issued. •If a participant is registered for an entire Academy or training series, a five (5) business day cancellation will be honored and refunded on a prorated basis less an administrative processing fee. •No refunds or credits shall be provided for withdrawals made within five (5) business days of a scheduled event, workshop, Academy or seminar or for no-shows and cancellation notifications received after the event, workshop, Academy or seminar. Substitutions are allowed. If Nonprofits First needs to cancel an event, workshop, Academy or seminar, participants will be notified prior to the day of the scheduled workshop and Nonprofits First will issue refunds to all participants registered for that program within two (2) weeks of the cancellation date. All deposits will be refunded IN FULL if a workshop is cancelled due to low enrollment, instructor scheduling conflicts or causes beyond our control. Nonprofits First reserves the right to cancel events, workshops, academies or seminars that do not meet minimum registration requirements.

Acteva's Purchase/refund policy: Refunds and cancellations are provided only at the discretion of the organization hosting or sponsoring this event. Acteva.com issues credits only when directed to do so by the sponsoring organization. Contact refunds@acteva.com or the sponsoring organization for further details.

Promoting quality and accountability in the nonprofit sector

Nonprofits First    2300 High Ridge Road    Boynton Beach, FL 33426

561.214.7435    561.369.3966  fax    www.nonprofitsfirst.org

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