Presentation title: "Lean Six Sigma in Nonprofits"

Bio

Joe Roccisano is Director of Agency Relations at United Way of Buffalo & Erie County. As part of his responsibilities, he directs the Not for Profit Resource Center. Joe has assisted William J. Hill, PhD, in instructing 5 waves of Six Sigma Yellow Belt workshops, with 30 teams from 24 nonprofits, for a total of 129 individuals. The United Way efforts in introducing Six Sigma to nonprofits are cutting edge. An article is in development for Six Sigma Forum magazine. Joe has an MBA and is also a certified Jonah in the Theory of Constraints.

Abstract

As a Lean Six Sigma practitioner, you may wonder, how can we use these tools to solve the problems facing the world? This session will show how Lean Six Sigma has helped area nonprofits develop faster intake processes, increase their productivity, reduce their costs, and increase their quality. The presentation will show how the DMAIC tools have translated to the nonprofit arena. A panel of nonprofit Yellow Belts will give examples of actual improvements achieved through Lean Six Sigma.