Acteva - 2004 04 01
Texas Exes Business Network
Welcomes
Tom Stevenson,
Co-author of "The Relationship Advantage,"
a book that challenges conventional corporate sales practices.
Topic:
Become a Trusted Advisor and Create Clients for Life
Published by Dearborn Press in October of 2003, Tom's new book, "The Relationship Advantage" presents his client-centered approach for creating and sustaining long-term, trusted relationships with customers that puts the responsibility for building relationships back where it belongs -- in the hands of executives and senior managers.
Tom writes and speaks with the authority of experience. He most recently ran Cisco's worldwide channel operation, building it into an international powerhouse during the late 90's - early '00s. During that time he was so well regarded that Smart Reseller Magazine rated him number one in its annual "Smart 50 People" technology industry executive ranking. Prior to joining Cisco, he was vice president of VTEL and held numerous management positions during his 16-year career at IBM, where managed IBM's highly respected sales training program. Tom taught more than 10,000 IBM salespeople the concepts covered in this book. In 1997, Cisco recruited him to run and teach its channel how to make more money by becoming "trusted advisors."
Tom is a dynamic, informative and entertaining speaker with an important message for business owners, company executives and senior managers who are looking for new ways to hold on to existing valued customers and increase sales.
To view book details and/or make a purchase, please visit http://www.amazon.com/exec/obidos/tg/detail/-/0793170265/qid=1079558678/sr=1-1/ref=sr_1_1/103-0031410-1633407?v=glance&s=books
