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California Host

California Host Selects Acteva Plus to Register Attendees for Full Airport Tour

Location                      San Francisco, CA

Primary Event            Introduce the Community to the new $1.3 billion San Jose Airport Terminal

Industry                     Hospitality

Products Used           Acteva Plus

Administrators          Two

Attendee Focus         Silicon Valley Business Leaders and Community Members

Background

Since 1971 California Host has been coordinating and managing meetings and events for corporations globally. Clients include Google, Apple, HP, Emirates and Oprah specializing in Meetings, Incentives, Conferences, Trade Shows and Destination Management. California Host brings people together to move business forward.

Business Challenge

San Jose Airport completed the largest public works program on time and under budget. They needed to be able to invite the community to experience the airport in a way only ticketed travelers get to. The challenge was to get up to 20,000 attendees to register online and get vetted by the TSA within 48 hours of the event. This entailed delivering everyone's boarding pass to TSA in a very short time. Any mistakes would mean that families would be sent home when arriving at the airport.

Acteva Solution

Implemented Acteva Plus to create (16) 1000 attendee blocks to register and fill out all Federal requirements to get past the TSA.

Results

The community had the opportunity to experience the new airport in a smooth, professional manner. Saved 70% of the time required to print and collate the project. Reduced errors by 95%. Saved 40% of budget for registration process by using Acteva Plus online registration.

Key ROI

Productivity Increased by: 70%

Revenue Increased by: 40%

Errors reduced by: 95%

Experience that counts

Acteva is the trusted leader in online event registration, ticketing and payment management services. Since 1998, over 14,000 customers have used Acteva to manage more than 260,000 events and process more than 4.6 million registrations. Acteva's customers include Bausch & Lomb, Pfizer, SAP, Girl Scouts of America, Whole Foods, Craigslist Foundation, BMW/MINI, NASA, VMware, Apple, DHL, PG&E and thousands of small to large-sized businesses and organizations.